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By Daniel B. McLaughlin & John R. Olson
Publisher: Health Administration Press (2022) · Language: English · ISBN-13: 9781640553071
Healthcare Operations Management (4th Edition) provides a comprehensive, practical overview of the methods and tools used to design, manage, and improve operations across healthcare organizations.
The 4th edition reflects the latest advances in lean management, data analytics, quality improvement, and process redesign, helping leaders enhance efficiency, patient outcomes, and financial performance.
Key features include:
Step-by-step coverage of operations strategy, performance measurement, supply chain management, and patient flow optimization.
Integration of real-world case studies, data-driven decision-making tools, and problem-solving exercises.
New chapters addressing telehealth operations, population health, and healthcare technology integration.
Clear explanations of modeling, forecasting, and productivity improvement techniques tailored for healthcare settings.
Ideal for graduate programs in healthcare management, public health, and health administration, as well as for current healthcare leaders, this text equips readers with the skills to apply operational principles that drive high-quality, efficient, and patient-centered care.
